Refund policy

Our guarantee at Muscle Complex is to ensure that you are pleased and satisfied with your shopping experience. We will gladly accept returns of unopened products up to 10 days from the date of purchase in store or delivery if ordered online.

For unopened products, we will be happy to issue you an exchange or refund your payment (to the original payment tender.)

Opened or used products are not eligible for returns or exchanges.

To return a product purchased in store or online, just head to our store location, where we will happily assist you with your return.

No refunds or exchanges will be given without proof of purchase and valid photo ID.

Online Purchases

For returns of products purchased online please email muscle.complex@hotmail.com to set up a return, refund or exchange. Alternatively, purchases made online that are eligible for return can be done by bringing the item, along with proof of purchase, to our store location.

Muscle Complex is not responsible for the cost of return shipping.

Purchases made in store, must be returned in store.